• After you complete the payment phase, you will receive a push notification that will appear on your phone screen detailing your recent transaction.
  • When a payment has been successfully processed, as of the moment it can no longer be cancelled or amended. Our buyer protection program will help you shop with confidence and ensure that you get what you pay for. Should there be any concern about your order, please feel free to reach us at support@ed2e.network or + (63) 02 350 60 89  
  • Go to any authorized EDPoints Merchant and make a purchase. Let the merchant scan your unique QR Code and confirm the EDPoints to be deducted. Once confirmed, enter the pin and send feedback so we can assess how we are doing. You’re done!
  • Yes. We take outmost care of all information provided when an order is placed on our app. Our payment gateway uses the Internet-standard SSL (Secure Sockets Layer) protocol that encrypts the transmission of all transactions and personal customer information.
  • Your EP and LP will be shown in your dashboard. You may also go to Balance/Rewards.
  • A forgot password link is provided on the Sign Up/Sign In screen of your application
  • Should you have any concerns after attempting to recover your password yourself, you may contact ED2E Support at support@ed2e.network
  • Yes, you can. Just go to My Profile > Edit Profile
  • ED2E operates a platform that connects more than 1.2 million distributors with online and offline merchants by providing a single method of payment called EDPoints. For merchants, this provides an increased volume of traffic for them to market their own goods in services. In turn, our distributors get rewarded by earning Loyalty Points which they can then use in various ways. And by using ED2E's platform (purchasing one of the three packages-use of EDPOINTS APP) the company will generate capital to build the Edmark City-100M USD.
  • By joining the Silver and Gold Package, you can participate in our exclusive 3-tiers overriding program which allows you to override up to 0.5% of the total transactions by your referred merchants using Edpoints. You get to override 0.3% from your first generation merchants that you brought in. 0.15% from 2nd generation and 0.05% from your third generation.
  • For Bronze, you are eligible for 2 tiers overriding program for a maximum of 0.45%-- 0.3% for first generation and 0.15% for the 2nd generation.
  • Upon logging in as a USER, you will immediately see your dashboard which will be home to News, Updates and Merchants List. You will also find the menu button on the upper left side of your dashboard that will let you link to the the following functions:
    • Dashboard
    • Merchant List
    • ID QR Code
    • Scan/Input QR Code
    • E-commerce referral
    • Profile
    • Balance/Rewards
    • Transaction
    • Support
    • Setting
    • Log-out

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